Support

Orca Browser support.

Account, activation, profile data, and update information.

Frequently asked

Common questions

Why does my device say it cannot activate?+

Confirm the account is active, the device limit has not been reached, and the one-time approval was completed in the customer portal.

Will closing Orca delete my profiles?+

No. Profile data is stored locally on the computer unless you explicitly delete the profile or clear its browsing data.

Can I move my license to another PC?+

If the license permits another activation, sign in and activate the new device. Otherwise revoke an old device from the customer portal first.

Where should I download updates?+

Use the official download page or the customer portal. Do not install updates from forwarded files or unverified links.